Shipping Policy

We process orders Monday through Friday in the order in which they are received. If you want to check the status of your order, please log into your account to check. If you have questions about your order, please call us at 1-844-448-4888 or email us at Customer Service and we would be happy to assist you.

If your order is missing a product, contains a damaged item, or other concern, please contact TreeLife Customer Representative at 1-844-448-4888 (Monday to Friday 10:00 am to 7:00 pm PST) or email us at Customer Service: To expedite your request, please have your order confirmation number available. We will always do our best to accommodate your concern as efficiently as possible.